This privacy notice sets out our approach and demonstrates our commitment to your privacy. We may change the content or services found on our website at any time without notice, and consequently, our privacy notice may change at any time in the future. Please check this privacy notice regularly when you visit our website.
www.go-claim.co.uk is a trading style of Jigsaw Claims Ltd.
For the purposes of data protection legislation, we are the Data Controller, and we will process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. We are entered in the Information Commissioner’s Register of Fee Payers under registration number ZC004342.
Because of the financial nature of our business, our products and services are not designed to appeal to or to be sold to persons under the age of 18. Therefore, we do not knowingly attempt to solicit or receive any information from children. If you are under the age of 18, you must not use this website.
Personal Data or Personal Information is defined as “Any information about an individual from which that person can be identified”. It does not include data where the identity has been anonymised.
Under UK GDPR, we will only collect information that is specified, explicit, and legitimate for the required purposes. This means the data we collect must be adequate, relevant, and limited to the requirements of the service.
We may collect, use, store, and transfer different kinds of personal information about you, detailed below:
You are provided with choices regarding marketing preferences, and we record how you prefer to communicate with us.
Marketing communications may relate to claims management, financial services, or legal services via post, email, SMS, or telephone. You can opt-out at any time using the details in the Contact section.
The nature of our business is such that we may occasionally ask you to provide sensitive personal data (e.g., health data or other special categories under UK GDPR). Where required, we will obtain your explicit consent and implement enhanced security measures to protect this data.
We use third-party suppliers and service providers located in the UK to facilitate our services:
If we expand, sell, or transfer control of all or part of our business, data provided by users relevant to that transferred section will be transferred to the new owner under the terms of this privacy policy.
We retain your personal data only as long as necessary to fulfill our service, legal, accounting, or reporting requirements. Our standard retention period is up to 6 years after the end of your contract or agreement.
If you request erasure under your Data Protection Rights, basic details (such as name and phone number) may be retained in a suppression log to ensure we respect your request not to be contacted.
We are committed to protecting your personal data. If you are unhappy with how we manage your information, you have the right to lodge a complaint.
Contact our Data Protection Officer:
If you remain unsatisfied with our response, you may contact the UK regulator:
We reserve the right to update this privacy notice at any time. Any changes will be posted on this page and will take effect immediately upon publication.
